Get unstuck without sharing secrets.
Tell us what you expected, what happened, and where you saw it. We help with Guarita accounts, scans, billing, and the Vercel integration in English or Portuguese.
help@guarita.dev · Replies come from this address.
▸ Send enough context
- 01Account email
The email you use to sign in — never your password.
- 02Project or target
Project name and hostname, without private credentials.
- 03Relevant identifier
Scan, deployment, or Vercel configuration ID when available.
- 04What happened
Approximate time, steps, expected result, and the error shown.
Start with the shortest route.
Account & access
Sign-in, email verification, password recovery, 2FA, and account privacy requests.
Recover accessScans & reports
Questions about a scan status, a finding, an authorized target, or a remediation prompt.
Ask about a scanBilling
Plan changes, invoices, checkout, cancellation, and eligible refund requests.
Open billing settingsVercel integration
Installation, project selection, verification, protected previews, sync, and disconnect.
Read the integration guideReporting a security issue?
Use the subject “Security report”, explain the impact privately, and avoid accessing or changing anyone else's data. We will coordinate the next steps by email.
Need privacy help?
Export or delete account data from Settings. For another LGPD request, email us from the account address so we can verify the request safely.